Terms & Conditions

1. Who we are

"We", "us" and "our" means Ramiro Ceballos | Sollabec Marketing & Consulting, LLC, La Habra, CA 90631.

"Website" means https://ramiroceballos.com/ and any of its subdomains, including https://dfy.ramiroceballos.com/ and https://link.ramiroceballos.com/.

Questions? Email our support team at support@mail.ramiroceballos.com.

2. Who can buy

You must be at least 18 years old to buy from us.

3. Our products and services

Here are some of our featured products:

1. DFY AI-Website & Marketing System (done-for-you website and marketing system)
2. 3-Second Branding Kit (digital branding kit)

These featured products have their own rules below. If you bought the DFY AI-Website through a mentorship program, the same DFY terms apply to you.

Other products and services. We may also offer other products and services, including custom or individual (a la carte) services. These Terms apply to any product or service you buy from Ramiro Ceballos | Sollabec Marketing & Consulting, LLC, unless we agree to different terms with you in writing (including by email). If we agree to different terms in writing, those terms apply to that purchase. If no refund terms were agreed in writing, all sales are final.

4. DFY AI-Website & Marketing System

Getting started. After you buy, you will get your Website Roadmap. To start your project, you need to:

• complete your Website Roadmap and website intake,
• send us your images, logo and profile photos, and
• set up your own AwesomeCRM account.

Timeline. Our goal is to finish your website within 7 to 13 days after your roadmap and intake are complete. To finish on time, we need you to stay in touch and answer our questions quickly. Because every project is different, we cannot guarantee an exact finish date.

Revisions. We include 2 to 3 rounds of revisions during the project, or as reasonably needed to finish your website.

6-month window. You must start your project within 6 months of your order date. If you do not complete your roadmap and intake within 6 months, your order expires and no refund is given.

Order of service. We serve customers in the order we receive them.

Your website and content. Your content, graphics and website design belong to you. Ramiro Ceballos and Sollabec Marketing & Consulting, LLC do not own your content. Your website lives in your own AwesomeCRM account. If you cancel your AwesomeCRM account, your website may go offline.

Refunds. All sales are final. No refunds. This offer is a bundled project at a discounted price, with limited spots, and our work on your project starts right away. This also applies if you pay with a payment plan.

5. 3-Second Branding Kit

What you get. After you buy, you get access to our members area, where your kit is ready to use right away.

Your use. The kit is for your own brand and business. Please do not share your access, resell the kit, or give it away.

7-day refund policy. You may ask for a refund within 7 days of your purchase if all of these are true:

1. You send your refund request in writing to support@mail.ramiroceballos.com within 7 days of purchase.
2. You schedule and attend a call with Ramiro, where he helps you with your Target Market Statement (TMS) and social media copy and reviews your checklist with you.
3. After that call, the kit still does not work for you.

We want to make sure the kit works for you before a refund is given. If you get a refund, your access to the members area ends, and you agree to stop using everything you got from the kit. No refunds after 7 days.

6. Payment plans

If you choose a payment plan, you agree to pay every payment on time. Payments are charged automatically each month until your plan is paid in full.

If a payment fails, we will pause work on your project until it is paid. If a payment is still not paid after 14 days, we may stop your project. If your plan is not paid in full, we have the right to remove or delete the website, content and work we created for you.

Choosing a payment plan does not change the refund rules above.

7. Chargebacks

If you have a problem with your order, please contact support first so we can help. If you file a chargeback for a purchase that is final under these Terms, we may share your order details and your agreement to these Terms with your bank or card company.

8. buildIQ AI coaches and results

Some of our products include buildIQ AI coaches that help you write things like your Target Market Statement and your About Me story, AI can make mistakes, so please review everything before you use it.

Your results depend on many things, including your own effort. We do not promise any income, leads or sales. We don't make income claims.

9. Products from other companies

We may recommend products and services from other companies, such as AwesomeCRM. Some links are affiliate links, which means we may earn a commission if you buy, at no extra cost to you. Those companies have their own terms, prices and refund policies, and their policies apply to their products, not ours. For example, AwesomeCRM is a separate monthly subscription that you pay to AwesomeCRM.

10. Our website content

The content on our website, including text, graphics, videos and our buildIQ coaches, belongs to us. Please do not copy or resell it.

11. Limits on our responsibility

We work hard to do great work, but we provide our products and website "as is." To the extent the law allows, we are not responsible for indirect losses, such as lost profits or lost data, and our total responsibility for any claim is limited to the amount you paid us for the product.

12. Disputes

These Terms follow the laws of the State of California. If there is a dispute, please contact us first so we can try to fix it. If we can't, any legal case will be handled in the courts of Orange County, California.

13. Privacy

Please see our Privacy Policy at https://ramiroceballos.com/privacy-policy to learn how we collect and use your information.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page.

15. Contact us

Questions about these Terms? Email our support team at support@mail.ramiroceballos.com.